Electricity Safety Resources

Alberta wildfire update:

As the Alberta wildfire situation evolves, we continue to actively monitor the conditions and our crews have deployed to respond where needed.

Assessment & Restoration
Our crews continue to assess the extensive damage so they can begin the restoration and repairs needed to restore power safely in our communities. In some fire damaged areas where we have been allowed entry to repair infrastructure, we are making progress in restoring outages for customers. In other areas, we’re still not able to fully access evacuated communities to complete assessments; assessments and restoration will begin as soon as deemed safe to do so by local authorities and emergency services.

Please take caution and stay clear of any downed power lines. Downed power lines can be extremely dangerous and contacting an energized line can seriously injure or kill you. If you see a downed power line, please stay at least 10 metres away, call our Emergency outage line 1-800-668-5506 and keep everyone safe from the area. 

- Re-entry FAQ: for information on safety, re-entry, and power restoration/reconnection.

- Download the ATCO My Electricity app to stay up to date on power outages in your community.

- If you have questions or concerns about your electricity bill, please contact your respective retailer.

We thank everyone for your patience. Stay safe!

Welcome to ATCO Electric

Delivering innovative products and services that make electricity easy for our customers isn't just our goal - it's our promise.

Electricity provides the comfort and conveniences that are essential to daily modern life. You rely on your electricity being there to light your home, charge your phone, cook your dinner, wash your clothes and keep your porch light on. And you can depend on us to keep it going.

With deep expertise and experience, you can count on us to provide the electricity solutions you need.

Download the My ATCO Electricity app

Stay Up-To-Date

The My ATCO Electricity App gives you timely notifications about any outages impacting you in our service territory and provides you with information tailored specifically for your location.